Confidentiality & Privacy Policy

 

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

 

Exceptions include:

• Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.

• If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.

• If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.

• When filing insurance claims with companies who need certain documentation.

 

Client records are maintained in a secure locked file cabinet and are not share with any unauthorized person. Healing heARTS Counseling upholds and adheres to all HIPAA regulations.

 

Our services will be rendered in a professional manner consistent with the legal and ethical standards established by the Oregon and Texas state licensing boards for Professional Counselors. If at any time or for any reason you are dissatisfied with our services, please let me know. If you are still unsatisfied, you may report your complaints to:

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• Oregon Board of Licensed Professional Counselors and Therapists at 3218 Pringle Rd SE, #120, Salem, OR 97302-6312; (503) 378-5499; lcpt.board@state.or.us; www.oregon.gov/OBLPCT
   

• Texas State Board of Examiners of Professional Counselors at P.O. Box 149347 Austin, TX 78714-9347; (512) 834-6677; lpc@dshs.state.tx.us; www.dshs.state.tx.us/counselor/

 

You may complain to me or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us.